Payments & Order Handling
At Chilepeak, we’re dedicated to giving you a smooth, secure, and worry-free shopping experience — from checkout to delivery. Whether you’re updating your wardrobe or picking something special, every order is managed with care, transparency, and trust.
1. Secure & Flexible Payment Options
We accept all major payment methods, including Visa, MasterCard, American Express, Discover, and PayPal.
Every transaction is processed through PCI-compliant systems with SSL encryption, ensuring your personal and financial data remains private and protected.
Your security is our top priority — so you can shop with total confidence every time you visit chilepeak.com.
2. Order Confirmation & Tracking Updates
After placing your order, you’ll receive an instant confirmation email verifying your purchase.
We’ll keep you updated as your order moves through processing, packaging, and shipping, so you’ll always know when to expect your delivery.
For custom-made or pre-order items, production begins only after full payment is received — guaranteeing that every Chilepeak product is made with precision and care.
3. Privacy & Data Protection
Your personal and payment information is safeguarded with the highest level of protection.
We never store payment details on our servers.
All transactions are handled by trusted third-party payment providers with advanced fraud prevention tools.
Your data remains encrypted and confidential throughout the entire checkout process.
Approved refunds are always issued to your original payment method, ensuring full fairness and transparency.
Need Assistance?
If you have questions about payments, order status, or delivery, our team is always ready to help.
📧 Email: support@chilepeak.com
📍 Address: 4006 35th Ave N, Birmingham, AL 35217, United States
🏬 Store: Chilepeak
🏢 Company: QUEENASIA KUTURE
🌐 Website: chilepeak.com
At Chilepeak, every order represents our commitment to security, care, and reliability — from the moment you click “Checkout” to the joy of unboxing your delivery.