DMCA

DMCA Notice & Copyright Policy

At Chilepeak, we value and protect the intellectual property rights of others just as we safeguard our own. We expect all visitors and users of chilepeak.com (“Website”) to act in accordance with these principles. In compliance with the Digital Millennium Copyright Act (DMCA), we promptly respond to valid copyright infringement notices and take appropriate measures, including the removal or restriction of access to infringing content when necessary.

How to File a DMCA Notice

If you believe your copyrighted material has been used or displayed on our Website without authorization, please submit a written DMCA notice to our Designated Agent with the following information:

• A detailed description of the copyrighted work you believe has been infringed

• The exact URL or location of the allegedly infringing material on our Website

• Your full name, mailing address, phone number, and email address

• A statement confirming your good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law

• A statement, made under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the copyright owner

• Your physical or electronic signature

Please send your notice to:

DMCA Agent
QUEENASIA KUTURE
Address: 4006 35th Ave N, Birmingham, AL 35217, United States
Email: dmca@chilepeak.com

Counter-Notification

If you believe your content was removed or disabled by mistake or misidentification, you may file a counter-notification containing:

• Your full name, address, phone number, and email address

• The URL of the material that was removed or disabled

• A statement, made under penalty of perjury, that you have a good faith belief the content was removed or disabled due to an error or misidentification

• Your consent to the jurisdiction of the federal court in your district (or the state of Texas if outside the U.S.)

• Your physical or electronic signature

Once your counter-notification is received, QUEENASIA KUTURE may restore the material unless the original claimant files a legal action within 10–14 business days.

Electronic Communications Consent

By visiting chilepeak.com, creating an account, or making a purchase, you consent to receive electronic communications from QUEENASIA KUTURE. These may include:

• Order confirmations and shipping updates

• Account information and security notifications

• Customer service responses

• Promotional or marketing messages (only if you opt in)

You agree that all electronic communications from QUEENASIA KUTURE satisfy any legal requirement that such communications be in writing.

If you wish to stop receiving promotional emails, you can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us at privacy@chilepeak.com.