Terms of Service

Terms of Service – chilepeak.com

Welcome to chilepeak.com! These Terms of Service (“Terms”) establish a legally binding agreement between you (the “customer”) and Chile Peak LLC . By browsing, accessing, or making a purchase on our website, you acknowledge that you have read, understood, and agree to comply fully with these Terms.

Website Use
By using this Site, you agree to engage solely in lawful activities and to avoid any actions that could harm, disrupt, or compromise the website’s security or functionality. Any attempt to hack, exploit vulnerabilities, upload malicious code, or engage in fraudulent behavior will result in immediate termination of access and may lead to legal action.

Accounts
When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account. If you suspect any unauthorized access or misuse, please notify us promptly at support@chilepeak.com so we can secure your account and prevent further issues.

Orders, Pricing & Payment
All purchases depend on product availability. Prices, discounts, and promotional offers may change without prior notice. In cases of typographical or technical pricing errors, Chile Peak LLC  reserves the right to cancel or refund affected orders in full.
Payments must be completed using valid and authorized payment methods. All transactions on chilepeak.com are processed securely through PCI-compliant systems with SSL encryption to ensure your financial data remains private and protected.

Shipping & Risk of Loss
Orders are typically processed within one business day and shipped via trusted carriers. Standard delivery across the United States generally takes 2–4 business days, though external factors like weather, holidays, or carrier delays may affect timing. Once the carrier marks a package as “Delivered,” responsibility and risk of loss transfer to the customer.

Returns & Exchanges
Customers may request a return within 30 days of receiving their order. Items must be unused, unworn, and in their original packaging to qualify. Customers are responsible for return shipping unless the product received was defective or incorrect. Refunds are typically processed within 14 business days after the returned item is received and inspected.

Intellectual Property
All content featured on chilepeak.com, including text, logos, designs, images, graphics, and product visuals, is the exclusive property of Chile Peak LLC  or used under appropriate authorization. Unauthorized reproduction, modification, or distribution of any content is strictly prohibited and may result in legal penalties.

Disclaimers & Limitation of Liability
The Site and its services are provided “as is” and “as available,” without warranties of any kind, either express or implied. Chile Peak LLC  does not guarantee uninterrupted access, flawless performance, or complete error-free operation. We are not responsible for events beyond our control, including shipping delays, third-party service issues, or force majeure events.
In all cases, our total liability shall not exceed the total amount paid for the specific order in question.

Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes related to the use of this Site or these Terms will be resolved exclusively in the courts located in Lubbock, Texas.

Updates to These Terms
We may update these Terms periodically to reflect changes in business operations, applicable laws, or company policies. The most recent version will always be posted on this page, with an updated “Last Revised” date. Continued use of the Site signifies acceptance of any revised Terms.

Questions or Concerns?
If you have any questions about these Terms or your rights as a customer, please contact us:

📧 Email: support@chilepeak.com